- info@gorillatrackingexperience.com
- +256 776 667547
- Buhoma Town Council
Introduction
This Privacy Policy explains how Mubare Tours Ltd collects, uses, stores, protects, and discloses personal information when you:
- Visit or use our website.
- Contact us or make tour bookings; or
- Use our services in person or online
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Contact Information
- Name
- Email address
- Phone number
- Postal address
Booking & Transaction Data
- Tour selections
- Booking dates
- Payment and billing information (processed securely)
How We Use Your Information
We use your personal information to:
- Process and confirm your bookings and payments.
- Communicate with you about your trips, updates, and inquiries;
- Provide customer support;
- Improve our services and tailor your experience.
- Comply with legal and regulatory requirements.
We may also send you promotional messages only if you consent to receive them.
Disclosure of Your Information
We will not sell or rent your personal information.
Your information may be shared with: Government or legal authorities when required by law.
Trusted partners (transport, lodging, activity providers) to fulfill your bookings;
Service providers who help us operate our site or services;
Data Security
We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. However, no method of internet transmission is 100 % secure.
Your Rights
You have the right to:
- Request access to your personal information;
- Correct, update, or delete your data;
- Withdraw consent to marketing messages;
- Object to certain data processing.
For any of these requests, contact us using the details below
Get In Touch
Office
Buhoma Town Council, Bwindi Kanungu District
